Payment Policy

Welcome to Apdurres.com.al – your trusted online store for premium car parts, trailers, motors, and accessories across Europe. This Payment Policy outlines the accepted payment methods, security practices, invoicing process, and other essential details about making payments on our platform.

We aim to provide a secure, convenient, and transparent checkout experience for all our customers.

1. Accepted Payment Methods

We accept a wide range of secure and convenient payment options:

💳 Credit & Debit Cards

  • Visa

  • Mastercard

  • Maestro

  • American Express

Processed securely through encrypted payment gateways.

🏦 Bank Transfer (SEPA)

  • Available for large orders or trailer purchases

  • Bank details will be provided at checkout or upon invoice request

  • Please include your Order ID in the payment reference

  • Orders will be processed once payment is received and cleared

💼 PayPal

  • Fast and secure for eligible countries

  • Supports most major cards and direct PayPal balance

  • Buyer protection applies according to PayPal terms

💶 Klarna (Coming Soon)

  • Buy Now, Pay Later options

  • Interest-free installment plans (country-dependent)

For business buyers and wholesale customers, we also offer invoice-based B2B payment options upon request. Contact us at support@Apdurres.com.al for more details.

2. Currency & VAT

  • All prices are displayed in Euros (€) by default.

  • VAT is included where applicable, based on your shipping address.

  • EU business buyers with a valid VAT ID can request a VAT-exempt invoice during checkout or via email.

  • Non-EU customers may be responsible for additional import duties or local taxes not included in our pricing.

3. Payment Security

Your payment data is protected by industry-standard encryption and secure SSL protocols. We do not store or access your card information directly.

Our payments are processed through trusted third-party providers who are PCI-DSS compliant.

You can shop with confidence knowing your financial information is handled with the highest level of security.

4. Payment Timing

  • Credit/Debit Card & PayPal: Charged immediately upon order confirmation.

  • Bank Transfer: Orders are held for up to 5 business days until payment is received. After that, unpaid orders may be canceled.

  • B2B Invoicing: Payment terms will be agreed upon and clearly stated in your invoice.

5. Payment Issues

If you experience any payment errors, failed transactions, or suspicious activity:

  1. Double-check your billing details

  2. Try an alternative payment method

  3. Contact your bank or card issuer

  4. Reach out to our support team at support@Apdurres.com.al

We’ll help resolve the issue promptly and securely.

6. Refunds & Cancellations

  • Refunds are processed according to our Returns and Refunds Policy.

  • Refunds will be issued to the original payment method.

  • Processing times vary depending on the payment method:

    • PayPal & Card refunds: 3–5 business days

    • Bank transfer refunds: 5–10 business days

For order cancellations before shipping, contact us as soon as possible to avoid unnecessary charges.

7. Invoicing & Order Confirmation

You will receive:

  • An automated order confirmation email after checkout

  • A PDF invoice attached to your confirmation email or available in your account

  • VAT breakdown included on the invoice, where applicable

For bulk purchases, EU business invoicing, or official quotes, contact us at support@Apdurres.com.al

8. Fraud Prevention

To protect our customers and business, we actively monitor all transactions for suspicious or unauthorized activity.

We reserve the right to:

  • Cancel any order flagged as high risk

  • Request additional identity or billing verification

  • Delay processing while confirming payment legitimacy

All anti-fraud checks are handled discreetly and in accordance with GDPR.

9. Contact Information

For any questions or concerns regarding payment options, billing, or invoices, contact our support team:

Email: support@Apdurres.com.al
Sales & B2B Payments: support@Apdurres.com.al

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